Privacy Policy

Last updated 11 Jan 2022

RedLeaf Biologics is committed to protecting your personal data and your right to privacy. Our Privacy Policy describes the collection and processing of personal data by us as well as an overview of the rights which you have in relation to your personal data. It applies to information which you may provide directly to us or through third parties.

Our policy is to be as transparent as possible about how and why we process your personal data. However, should you have any questions please contact us at either info@redleafbiologics.com or by writing to us at RedLeaf Biologics, Inc. 145 Graham Graham Ave., Lexington, Kentucky, 40506, USA.

Our Privacy Policy is set out in the following sections:
Part 1 – Who We Are
Part 2 – Information We May Collect and How We Use It
Part 3 – How We Keep Your Personal Data Secure
Part 4 – Deleting Your Personal Data
Part 5 – Your Rights
Part 6 – Updating This Policy

Part 1. Who We Are
“RedLeaf” (and “we”, “us”, or “our”) refers to RedLeaf Biologics Inc., a Delaware C-Corporation located at 145 Graham Avenue Lexington, KY 40506 United States of America.

Our Privacy Policy applies to our website, “www.redleafbiologics.com”, and any other current or future website, software or application owned or managed by us (individually, collectively and in any combination referred to as the “Services”).

Contact us
Should you have any questions please contact us at either info@redleafbiologics.com or by writing to us at 145 Graham Avenue Lexington, KY 40506, USA

Part 2. Information We May Collect and How We Use It

Collecting Your Personal Data
We use different methods for collecting your personal data including:
Direct interactions. We collect information from you when you register on our Services, place an order, subscribe to our newsletter or magazine, respond to a survey or marketing communication, fill out a form or enter information on our Services;
Automated technologies. As you interact with our Services, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. This activity is carried out in accordance with our set out in Part 2 Section 10 of this Privacy Policy; and
Third party or publicly available sources. We may receive personal data about you from various third parties and public sources (such as LinkedIn).
How We Use Your Personal Data
Personal data, or personally identifiable information, means any information where an individual can be identified (or is identifiable). We will only use your personal data when applicable law allows us to do so.

Most commonly, we will use your personal data for either: (i) the performance of a contract we are about to enter or have entered into with you; (ii) for our legitimate interests (or those of a third party) provided always that your interests do not override our interests (please notify us if you believe we have not assessed this correctly in relation to your own personal data); (iii) where we need to comply with a legal or regulatory obligation; or (iv) where you have consented to our collection and use.

We may use the information we collect from you in the following ways:

To personalize the experience of users of our Services and to allow us to deliver the type of content and product offerings in which you are most interested;

To improve our Services in order to better serve you;

To allow us to better service you in responding to your customer service requests;

To administer a contest, promotion, survey or other site feature;

To quickly process your transactions;

To ask for ratings and reviews of services or products; and

To follow up with you after correspondence from you (live chat, email or phone inquiries).

Set out below are the principal categories of occasions where we may collect and process personal data. Please note that these categories are for ease of reference and you may fall into one or more such categories.

Customers
Purpose for which we collect personal data
Type of personal data collected
To register you as a new customer
• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)
• Financial data (billing information (to the extent it relates to a personal account) and credit card (to the extent personal credit cards are used))
To administer new users
• Contact details (to the extent provided – name, location, email address, home address, business address, birthdate, age, and names, ages, and birthdates of family members of each user)
General account management, including:• provision of services to you;
• managing payments, fees and charges;
• collection and recovery of money owed to us;
• notifying you of changes to our services, terms or other important announcements; and
• service updates.
• Call detail records (name of users (if provided), time, date and duration of call, project name (if any))
• Call recordings (if so requested and approved)
• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)
• Contact details (to the extent provided – name, location, email address, home address, business address, birthdate, age, and names, ages, and birthdates of family members of each user)
• User profiles
Troubleshooting / customer support
• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)
• Contact details (to the extent provided – name, location, email address, home address, business address, birthdate, age, and names, ages, and birthdates of family members of each user)
• In limited instances we may be required to ‘ping’ an account to monitor and act against fraudulent use
• Technical data such as IP address, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform and other technology on the devises which you use to access our services  
Users of www.redleafbiologics.com

Purpose for which we collect personal data
Type of personal data collected
To grant access to www. redleafbiologics.com
• Contact details (to the extent provided – name and phone number; user name; password)
• Call recordings (if so requested and approved)
Collation of feedback
• Contact details (to the extent provided)  
Prospective Customers and Website Users

Purpose for which we collect personal data
Type of personal data collected
‘Tell a Friend’ (or similar)
• Contact details (name, title/position, email address, phone number and address)
‘Request a Trial’ (or similar)
• Contact details (name, title/position, email address, phone number and address)
Providing access to our Services
• Cookies (as per our set out in Part 2 Section 10 of this Policy)
Prospecting and marketing (providing information about our services)
• Contact details (name, title/position, email address, phone number and address)
Operation of prizes or competition
• As set out in the specific terms and condition, however, will require contact details (name, title/position, email address, phone number and address)
Visitors to Our Offices or to Our Conferences and Events

Purpose for which we collect personal data
Type of personal data collected
Monitoring attendance at our offices
• Contact details (name, email address and person visiting)
• CCTV (where applicable)
Monitoring attendance at conferences and events
• Contact details (name, title/position, email address, phone number and address)
Suppliers

Purpose for which we collect personal data
Type of personal data collected
Receipt of services
• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)
• Financial data (corporate billing information – to the extent it relates to a personal
account)
Others Who Get in Touch With Us

Purpose for which we collect personal data
Type of personal data collected
Responding to communication
• Contact details (to the extent provided – such as name, email address, phone number and address)
• Such other information you wish to provideUnsubscribing
Where we are processing your personal data based on consent or pursuant to our legitimate interests (and where you feel your interests should override ours), you have the right to withdraw such consent or object to our use of legitimate interests as a ground for processing your personal data at any time or notify us. To do so, simply: (i) opt out or unsubscribe (using our preference center or the unsubscribe link to emails); (ii) notify your RedLeaf point of contact; or (iii) contact us at info@redleafbiologics.com. Please allow us a short time to process such requests.
In some instances, where we collect personal data by law or pursuant to the terms of a contract we have with you if you fail to provide such data when requested we may not be able to fully perform our contract with you. In such an instance we will endeavor to let you know the consequence.
Sensitive Personal Data
Please note that we will not actively collect any ‘sensitive personal data’ or special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data), except for medical information voluntarily provided by you for emergency situations.

Our Services are not intended for children and we do not require submitting data relating to children. However, in some instances we may collect the names, ages, or birthdates of your spouse and children that you voluntarily provide, but we will not contact them without your consent.

As a user of our services, you may choose to transmit sensitive personal data or data relating to children over our service. If you do so, you: (i) must have appropriate authority to do so; (ii) acknowledge that we do not monitor or review consent transmitted over our services; and (iii) acknowledge that such personal data will be treated in accordance with this privacy policy.

Keeping Your Personal Data Up-To-Date
It is important that the personal data that we hold on you is kept accurate and up to date. Therefore, please keep us informed if your personal data changes during your relationship with us.

Sharing Your Personal Data
We will only share personal data with others when we are legally permitted to do so. When we share personal data with others, we put contractual arrangements and security mechanisms in place to protect the personal data and to comply with our data protection, confidentiality and security standards.

We have members and customers globally. As a result, personal data may be transferred outside the countries where our members and customers are located. This includes to countries outside the European Economic Union (“EEA”) and to countries that do not have laws that provide specific protection for personal data. We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EEA are done lawfully. Where we transfer personal data outside of the EEA to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the requirements for the transfer of personal data outside the EEA, such as the European Commission approved Standard Contractual Clauses.

Specifically, personal data held by us may be transferred to:

Other RedLeaf Entities. We may share personal data with other RedLeaf entities where necessary for administrative purposes and to provide our services (and customer support) to our customers.

Third party organizations that provide applications/functionality, data processing or IT services to us. We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example, providers of information technology, cloud-based software-as-a-service providers, website hosting and management, data analysis, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centers around the world, and personal data may be stored in any one of them.

Third party organizations that otherwise assist us in providing goods, services or information. For example credit agencies, our share registrars, recruiters or such other ancillary service provider or service providers to which we may resell certain services (such as operator assisted event calls).

Auditors and other professional advisers. Such as our accountants, lawyers, brokers and such other professional service providers.

Law enforcement or other government and regulatory agencies. Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights. We will only fulfill requests for personal data where we are permitted to do so in accordance with applicable law or regulation.

Third Party Links
Our Services may contain links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements.

Do Not Track Signals and Third-Party Behavioral Tracking
We honor “do not track” signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We do not allow third-party behavioral tracking.

California Privacy Notice
According to CalOPPA we agree to the following:

Users can visit our site anonymously.

Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the website footer.

Users will be notified of any privacy policy changes:

On our Privacy Policy Page

Users are able to change their personal information:

By emailing us;

By calling us; or

By logging in to their account.

Cookie Policy
We use cookies to:Help remember and process the items in the shopping cart;Understand and save user’s preferences for future visits;Keep track of advertisements; andCompile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.If you disable cookies off or disable cookies in your browser, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone.

Part 3. How We Keep Your Personal Data Secure

Data Security
We take the security of all the personal data we hold very seriously. We adhere to internationally recognized security standards and we have a framework of policies, procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the personal data we hold secure.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Part 4. Deleting Your Personal Data

Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

Our default retention periods for customer records are: (i) call detail records will be retained for approximately 12 months from the date of the call; (ii) call recordings will be available for 60 days then deleted around 90 days thereafter (subject to purge rules and timings); and (iii) basic information about our customers for six years after ceasing being customers (for tax and regulatory reasons).

Deletion
All personal data will be deleted or erased in a secure and confidential manner.

Part 5. Know Your Rights

Your Rights
Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights. Where we decide how and why personal data is processed, we are a data controller and include further information about the rights that individuals have and how to exercise them below.

Access to Personal Data
You have a right to access your personal data (“data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

To make a request, you need to put the request in writing at the address provided above. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by contacting us.

Amendment of Personal Data
To update personal data submitted to us, you may email us at info@redleafbiologics.com or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which you registered.

When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make corrections (where appropriate) based on your updated information.

Withdrawal of Consent
Where we process personal data based on consent, individuals have a right to withdraw consent at any time. We do not generally process personal data based on consent (as we can usually rely on another legal basis). To withdraw consent to our processing of your personal data please email us at info@redleafbiologics.com or, to stop receiving an email from our marketing list, please click on the unsubscribe link in the relevant email received from us.

Object to Processing
You may object to our processing of your personal data where we are relying upon a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Transfer Requests
You may request the transfer of your personal data to you or a third party. We will provide you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Request Erasure
You may request the erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continuing to process it.

Request Restriction on Processing
You may request the restriction of processing of your personal data by us. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (i) if you want us to establish the personal data’s accuracy; (ii) where our use of the personal data is unlawful but you do not want us to erase it; (iii) where you need us to hold the personal data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (iv) you have objected to our use of your personal data but we need to verify whether we have overriding legitimate interest grounds to use it.

Complaints
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to info@redleafbiologics.com. We will look into and respond to any complaints we receive.

You also have the right to lodge a complaint with the supervisory authority in your country of residence, place of work or the country in which an alleged infringement of data protection law has occurred within the EU. We would, however, appreciate the chance to deal with your concerns before you approach the appropriate regulator. For further information on your rights and how to complain to your local data protection regulator, please contact us or refer to the local data protection regulator’s website.

Our Privacy Policy was drafted with clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address above.

Part 6. Updating This Policy

Status
We recognize that transparency is an ongoing responsibility so we will keep our Privacy Policy under regular review. By visiting our Services and using our services your personal data will be processed in accordance with the then-current version of this Policy.

Our Privacy Policy was last updated on March 3, 2022.

Terms & Conditions

Last updated 11 Jan 2022

1. Introduction and Acceptance
These terms of use are entered into by and between you and RedLeaf Biologics, Inc. “RedLeaf” (and “we” or “us”) refers to RedLeaf, a Delaware C-corporation, together with our affiliates, service providers, managers, contractors, directors, officers, employees and agents. The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of our website, “www.redleafbiologics.com,” and any other current or future website, software or application owned or managed by us (individually, collectively and in any combination referred to as the “Services”) and the information, services and content provided by us, our affiliates or other third parties through the Services, including any content, functionality and services offered on or through the Services.
Please read these Terms of Use carefully before you start to use the Services. By using the Services, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at [INSERT LINK TO PRIVACY POLICY]. Our Privacy Policy is incorporated herein by reference. If you do not want to agree to these Terms of Use or Privacy Policy, you must not access or use the Services.
You agree that these Terms of Use are supported by good and valuable consideration, the receipt and sufficiency of which you acknowledge. Such consideration includes, but is not limited to, your use of the Services. 
Our Services are offered and available to users who are 18 years of age or older. By using our Services, you represent and warrant that you meet the foregoing eligibility requirement. If you do not meet this requirement, you must not access or use the Services.

2. Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. 

3. Accessing the Services and Account Security
Upon payment of any applicable fees, RedLeaf grants you a limited, non-exclusive, non-transferable, non-sublicensable license to (1) access and view the Services, (2) access and use the software and mobile applications provided by or through the Services, and (3) use the software that is embedded in the services offered by or through the Services as authorized in these Terms.
Use of the Services or some of the resources and services it offers requires that you create an account by providing us with a valid email address and password. You are responsible for all activity that occurs in association with your account. You are responsible for maintaining the confidentiality of your account credentials, and any damages caused by your failure to do so. It is your responsibility to select whether you choose to have your account listed publicly or remain private.
We provide services for educational, entertainment and promotional purposes only. You may not rely on any information and opinions expressed through any of our services for any other purpose. In all instances, it is your responsibility to evaluate the accuracy, timeliness, completeness, or usefulness of the services. Under no circumstances will we be liable for any loss or damage caused by your reliance on the services.
In some instances, the services will include content posted by a third-party or will represent the opinions and judgments of a third-party. We do not endorse, warrant, and are not responsible for the accuracy, timeliness, completeness, or reliability of any opinion, advice, or statement made through the services by anyone other than authorized employees of RedLeaf or authorized spokespersons of RedLeaf acting in their official capacity.
We reserve the right to withdraw or modify our Services, and any service or material we provide on the Services, in our sole discretion and without notice. We will not be liable if, for any reason, all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or the entire Services, to users, including registered users.
You are responsible for:
• Making all arrangements necessary for you to have access to the Services; and
• Ensuring that all persons who access the Services through your internet connection are aware of these Terms of Use and comply with them.
To access the Services or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide on the Services is correct, current and complete. You agree that all information you provide to register with our Services or otherwise, including but not limited to through the use of any interactive features on the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to our Services or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

4. Intellectual Property Rights
The Services and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by RedLeaf, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Services, except as follows:
• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
• You may store files that are automatically cached by your Web browser for display enhancement purposes;
• You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication or distribution;
• If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications; and
• If we provide social media features with certain content, you may take such actions as are enabled by such features.
You must not:
• Modify copies of any materials from the Services;
• Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; or
• Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Services.
You must not access or use for any commercial purposes any part of the Services or any services or materials available through the Services. 
If you wish to make any use of material on the Services other than that set out in this section, please address your request to: privacy@asphaltinstitute.org. 
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Services in breach of the Terms of Use, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by RedLeaf. Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

5. Trademarks
All trademarks, service marks, trade dress, product and service names, logos, tag lines, designs and slogans displayed on the Services are the sole and exclusive property of RedLeaf (or its affiliates, licensors, contractors and their respective managers) or third parties. You must not use such marks without the prior written permission of the respective party.

6. Prohibited Uses
You may use the Services only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Services:
• In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries);
• For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise;
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards set out in Section 9 of these Terms of Use;
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation;
• To impersonate or attempt to impersonate RedLeaf, a RedLeaf employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing); or
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm RedLeaf or users of the Services or expose them to liability.
Additionally, you agree not to:
• Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services;
• Use any robot, spider or other automatic device, process or means to access the Services for any purpose, including monitoring or copying any of the material on the Services;
• Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent;
• Use any device, software or routine that interferes with the proper working of the Services;
• Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;
• Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer or database connected to the Services;
• Attack the Services via a denial-of-service attack or a distributed denial-of-service attack; or
• Otherwise attempt to interfere with the proper working of the Services.

7. User Contributions
The Services may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Services.
All User Contributions must comply with the Content Standards set out in Section 9 of these Terms of Use.
Any User Contribution you post to the Services will be considered non-confidential and non-proprietary. By providing any User Contribution on the Services, you grant us and our affiliates and service providers, and each of their and our respective managers, licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose. 
You represent and warrant that: 
• You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective managers, licensees, contractors, successors and assigns; and
• All of your User Contributions do and will comply with these Terms of Use. 
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not RedLeaf, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.
 We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Services. 

8. Monitoring and Enforcement; Termination
We have the right to:
• Remove or refuse to post any User Contributions for any or no reason in our sole discretion;
• Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public or could create liability for RedLeaf;
• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy;
• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services; and
• Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms of Use.
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE, RELEASE AND HOLD HARMLESS RedLeaf AND ITS AFFILIATES, MANAGERS, AFFILIATES’ MANAGERS, LICENSEES, CONTRACTORS AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review material before it is posted on the Services and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. 

9. Content Standards
These content standards (the “Content Standards”) apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
• Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable;
• Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person;
• Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use or Privacy Policy;
• Be likely to deceive any person;
• Promote any illegal activity, or advocate, promote or assist any unlawful act;
• Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person;
• Impersonate any person, or misrepresent your identity or affiliation with any person or organization;
• Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising; or
• Give the impression that they emanate from or are endorsed by us or any other person or entity if this is not the case.

10. Notice of Copyright Infringement
We respect other’s intellectual property and proprietary rights. It is the policy of RedLeaf to terminate the user accounts of repeat infringers. In accordance with the Digital Millennium Copyright Act, we have designated a Copyright Agent to receive notice of claims of alleged copyright infringement on the Services. If you believe that your copyrighted material has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the Services or on sites linked to or from the Services, please send our Designated Agent a notice containing the following elements:
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work(s) that is/are alleged to have been infringed;
• A description of the copyrighted work(s) that you claim is/are infringing and the location where the original or an authorized copy of the copyrighted work(s) exists/exist (for example, the URL of the Services where the copyrighted work(s) is/are lawfully published; the name, edition and page(s) of a book, etc.);
• A description of where the material that you claim is/are infringing is/are located on the Services, including the URL, so that we can locate the material;
• Your address, telephone number and email address;
• A statement that you have a good faith belief that the use of the material identified in the notice is not authorized by the copyright owner, its agent, or applicable law; and
• A statement by you, under penalty of perjury, that the above information is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.
Send the notice containing the above information to the following Designated Agent:
• Name of Designated Agent: Jordan Wood, CEO
• Mailing Address: 145 Graham Avenue Lexington, KY 40506 USA
• U.S. Telephone number: +1 (205) 910-0641
• E-mail Address: Jordan@redleafbiologics.com 

11. Reliance on Information Posted
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
Our Services may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by RedLeaf, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of RedLeaf. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

12. Changes to the Services
We may update the content on our Services from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Services may be out of date at any given time, and we are under no obligation to update such material. 

13. Information About You and Your Visits to the Services
All information we collect on our Services is subject to our Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy. 

14. Other Terms and Conditions
Additional terms and conditions may also apply to specific portions, services or features of the Services. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use, including our Privacy Policy.

15. Linking to the Services and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express prior written consent. 
Our Services may provide certain social media features that enable you to:
• Link from your own or certain third-party websites to certain content on our Services;
• Send e-mails or other communications with certain content, or links to certain content, on our Services; and
• Cause limited portions of content on our Services to be displayed or appear to be displayed on your own or certain third-party websites.
You may use these features solely as they are provided by us, solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
• Establish a link from any website that is not owned by you;
• Cause the Services or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site;
• Link to any part of the Services other than the homepage; or
• Otherwise take any action with respect to the materials on our Services that is inconsistent with any other provision of these Terms of Use.
The Services from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in Section 9 of these Terms of Use.
You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
We may disable all or any social media features and any links at any time without notice in our discretion. 

16. Links from the Services
If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to our Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

17. Geographic Restrictions
The owner of the Services is based in the Commonwealth of Kentucky in the United States. We make no claims that the Services or any of its content is accessible or appropriate outside of the United States or Canada. Access to the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States or Canada, you do so on your own initiative and are responsible for compliance with local laws.

18. Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER RedLeaf NOR ANY PERSON ASSOCIATED WITH RedLeaf MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER RedLeaf NOR ANYONE ASSOCIATED WITH RedLeaf REPRESENTS OR WARRANTS THAT THE SERVICES, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. 
RedLeaf HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

19. Limitation on Liability
IN NO EVENT WILL RedLeaf, ITS AFFILIATES OR THEIR MANAGERS, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

20. Indemnification
You agree to defend, indemnify and hold harmless RedLeaf, its affiliates, managers, licensors, contractors and service providers, and its and their respective managers, officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Services, including, but not limited to, your User Contributions, any use of the Services’ content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Services.

21. Governing Law and Jurisdiction
All matters relating to the Services and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Commonwealth of Kentucky USA without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Kentucky USA or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the Commonwealth of Kentucky USA in each case located in the City of Lexington and County of Fayette, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

22. Arbitration
At our sole discretion, we may require you to submit any disputes arising from the use of these Terms of Use or the Services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance or termination, to final and binding arbitration before a single arbitrator in accordance with the then current International Institute for Conflict Prevention & Resolution Rules for Non-Administered Arbitration.  The arbitration shall be governed by the U.S. Federal Arbitration Act, 9 U.S.C. §§ 1-16, and conducted in Lexington, Kentucky, USA, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.  Either party may seek any interim or preliminary relief from a court of competent jurisdiction in Lexington, Kentucky, USA to protect the rights or property of such party pending the completion of arbitration.

23. Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

24. Waiver and Severability
No waiver of by RedLeaf of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of RedLeaf to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect. 

25. Entire Agreement
The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and RedLeaf with respect to the Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Services. 

26. Your Comments and Concerns
All notices of copyright infringement claims should be sent to the copyright agent designated in Section 10 in the manner and by the means set forth therein.
All other feedback, comments, requests for technical support and other communications relating to the Services should be directed to: privacy@asphaltinstitute.org.

[End]

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Copyright © 2022 RedLeaf Biologics

Privacy Policy

Last updated 11 Jan 2022

RedLeaf Biologics is committed to protecting your personal data and your right to privacy. Our Privacy Policy describes the collection and processing of personal data by us as well as an overview of the rights which you have in relation to your personal data. It applies to information which you may provide directly to us or through third parties.

Our policy is to be as transparent as possible about how and why we process your personal data. However, should you have any questions please contact us at either info@redleafbiologics.com or by writing to us at RedLeaf Biologics, Inc. 145 Graham Graham Ave., Lexington, Kentucky, 40506, USA.
Our Privacy Policy is set out in the following sections:Part 1 – Who We ArePart 2 – Information We May Collect and How We Use ItPart 3 – How We Keep Your Personal Data SecurePart 4 – Deleting Your Personal DataPart 5 – Your RightsPart 6 – Updating This Policy

Part 1. Who We Are
“RedLeaf” (and “we”, “us”, or “our”) refers to RedLeaf Biologics Inc., a Delaware C-Corporation located at 145 Graham Avenue Lexington, KY 40506 United States of America.
Our Privacy Policy applies to our website, “www.redleafbiologics.com”, and any other current or future website, software or application owned or managed by us (individually, collectively and in any combination referred to as the “Services”).
Contact usShould you have any questions please contact us at either info@redleafbiologics.com or by writing to us at 145 Graham Avenue Lexington, KY 40506, USA

Part 2. Information We May Collect and How We Use It

Collecting Your Personal DataWe use different methods for collecting your personal data including:Direct interactions. We collect information from you when you register on our Services, place an order, subscribe to our newsletter or magazine, respond to a survey or marketing communication, fill out a form or enter information on our Services;Automated technologies. As you interact with our Services, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. This activity is carried out in accordance with our set out in Part 2 Section 10 of this Privacy Policy; andThird party or publicly available sources. We may receive personal data about you from various third parties and public sources (such as LinkedIn).How We Use Your Personal DataPersonal data, or personally identifiable information, means any information where an individual can be identified (or is identifiable). We will only use your personal data when applicable law allows us to do so.
Most commonly, we will use your personal data for either: (i) the performance of a contract we are about to enter or have entered into with you; (ii) for our legitimate interests (or those of a third party) provided always that your interests do not override our interests (please notify us if you believe we have not assessed this correctly in relation to your own personal data); (iii) where we need to comply with a legal or regulatory obligation; or (iv) where you have consented to our collection and use.
We may use the information we collect from you in the following ways:
To personalize the experience of users of our Services and to allow us to deliver the type of content and product offerings in which you are most interested;
To improve our Services in order to better serve you;
To allow us to better service you in responding to your customer service requests;
To administer a contest, promotion, survey or other site feature;
To quickly process your transactions;
To ask for ratings and reviews of services or products; and
To follow up with you after correspondence from you (live chat, email or phone inquiries).
Set out below are the principal categories of occasions where we may collect and process personal data. Please note that these categories are for ease of reference and you may fall into one or more such categories.
CustomersPurpose for which we collect personal dataType of personal data collectedTo register you as a new customer• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)• Financial data (billing information (to the extent it relates to a personal account) and credit card (to the extent personal credit cards are used))To administer new users• Contact details (to the extent provided – name, location, email address, home address, business address, birthdate, age, and names, ages, and birthdates of family members of each user)General account management, including:• provision of services to you;• managing payments, fees and charges;• collection and recovery of money owed to us;• notifying you of changes to our services, terms or other important announcements; and• service updates.• Call detail records (name of users (if provided), time, date and duration of call, project name (if any))• Call recordings (if so requested and approved)• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)• Contact details (to the extent provided – name, location, email address, home address, business address, birthdate, age, and names, ages, and birthdates of family members of each user)• User profilesTroubleshooting / customer support• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)• Contact details (to the extent provided – name, location, email address, home address, business address, birthdate, age, and names, ages, and birthdates of family members of each user)• In limited instances we may be required to ‘ping’ an account to monitor and act against fraudulent use• Technical data such as IP address, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform and other technology on the devises which you use to access our services  Users of www.redleafbiologics.com
Purpose for which we collect personal dataType of personal data collectedTo grant access to www. redleafbiologics.com• Contact details (to the extent provided – name and phone number; user name; password)• Call recordings (if so requested and approved)Collation of feedback• Contact details (to the extent provided)  Prospective Customers and Website Users
Purpose for which we collect personal dataType of personal data collected‘Tell a Friend’ (or similar)• Contact details (name, title/position, email address, phone number and address)‘Request a Trial’ (or similar)• Contact details (name, title/position, email address, phone number and address)Providing access to our Services• Cookies (as per our set out in Part 2 Section 10 of this Policy)Prospecting and marketing (providing information about our services)• Contact details (name, title/position, email address, phone number and address)Operation of prizes or competition• As set out in the specific terms and condition, however, will require contact details (name, title/position, email address, phone number and address)Visitors to Our Offices or to Our Conferences and Events
Purpose for which we collect personal dataType of personal data collectedMonitoring attendance at our offices• Contact details (name, email address and person visiting)• CCTV (where applicable)Monitoring attendance at conferences and events• Contact details (name, title/position, email address, phone number and address)Suppliers
Purpose for which we collect personal dataType of personal data collectedReceipt of services• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)• Financial data (corporate billing information – to the extent it relates to a personalaccount)Others Who Get in Touch With Us
Purpose for which we collect personal dataType of personal data collectedResponding to communication• Contact details (to the extent provided – such as name, email address, phone number and address)• Such other information you wish to provideUnsubscribingWhere we are processing your personal data based on consent or pursuant to our legitimate interests (and where you feel your interests should override ours), you have the right to withdraw such consent or object to our use of legitimate interests as a ground for processing your personal data at any time or notify us. To do so, simply: (i) opt out or unsubscribe (using our preference center or the unsubscribe link to emails); (ii) notify your RedLeaf point of contact; or (iii) contact us at info@redleafbiologics.com. Please allow us a short time to process such requests.In some instances, where we collect personal data by law or pursuant to the terms of a contract we have with you if you fail to provide such data when requested we may not be able to fully perform our contract with you. In such an instance we will endeavor to let you know the consequence.Sensitive Personal DataPlease note that we will not actively collect any ‘sensitive personal data’ or special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data), except for medical information voluntarily provided by you for emergency situations.
Our Services are not intended for children and we do not require submitting data relating to children. However, in some instances we may collect the names, ages, or birthdates of your spouse and children that you voluntarily provide, but we will not contact them without your consent.
As a user of our services, you may choose to transmit sensitive personal data or data relating to children over our service. If you do so, you: (i) must have appropriate authority to do so; (ii) acknowledge that we do not monitor or review consent transmitted over our services; and (iii) acknowledge that such personal data will be treated in accordance with this privacy policy.
Keeping Your Personal Data Up-To-DateIt is important that the personal data that we hold on you is kept accurate and up to date. Therefore, please keep us informed if your personal data changes during your relationship with us.
Sharing Your Personal DataWe will only share personal data with others when we are legally permitted to do so. When we share personal data with others, we put contractual arrangements and security mechanisms in place to protect the personal data and to comply with our data protection, confidentiality and security standards.
We have members and customers globally. As a result, personal data may be transferred outside the countries where our members and customers are located. This includes to countries outside the European Economic Union (“EEA”) and to countries that do not have laws that provide specific protection for personal data. We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EEA are done lawfully. Where we transfer personal data outside of the EEA to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the requirements for the transfer of personal data outside the EEA, such as the European Commission approved Standard Contractual Clauses.
Specifically, personal data held by us may be transferred to:
Other RedLeaf Entities. We may share personal data with other RedLeaf entities where necessary for administrative purposes and to provide our services (and customer support) to our customers.
Third party organizations that provide applications/functionality, data processing or IT services to us. We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example, providers of information technology, cloud-based software-as-a-service providers, website hosting and management, data analysis, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centers around the world, and personal data may be stored in any one of them.
Third party organizations that otherwise assist us in providing goods, services or information. For example credit agencies, our share registrars, recruiters or such other ancillary service provider or service providers to which we may resell certain services (such as operator assisted event calls).
Auditors and other professional advisers. Such as our accountants, lawyers, brokers and such other professional service providers.
Law enforcement or other government and regulatory agencies. Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights. We will only fulfill requests for personal data where we are permitted to do so in accordance with applicable law or regulation.
Third Party LinksOur Services may contain links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements.
Do Not Track Signals and Third-Party Behavioral TrackingWe honor “do not track” signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We do not allow third-party behavioral tracking.
California Privacy NoticeAccording to CalOPPA we agree to the following:
Users can visit our site anonymously.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the website footer.
Users will be notified of any privacy policy changes:
On our Privacy Policy Page
Users are able to change their personal information:
By emailing us;
By calling us; or
By logging in to their account.
Cookie PolicyWe use cookies to:Help remember and process the items in the shopping cart;Understand and save user’s preferences for future visits;Keep track of advertisements; andCompile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.If you disable cookies off or disable cookies in your browser, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone.

Part 3. How We Keep Your Personal Data Secure
Data SecurityWe take the security of all the personal data we hold very seriously. We adhere to internationally recognized security standards and we have a framework of policies, procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the personal data we hold secure.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Part 4. Deleting Your Personal Data
Data RetentionWe will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
Our default retention periods for customer records are: (i) call detail records will be retained for approximately 12 months from the date of the call; (ii) call recordings will be available for 60 days then deleted around 90 days thereafter (subject to purge rules and timings); and (iii) basic information about our customers for six years after ceasing being customers (for tax and regulatory reasons).
DeletionAll personal data will be deleted or erased in a secure and confidential manner.

Part 5. Know Your Rights

Your RightsIndividuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights. Where we decide how and why personal data is processed, we are a data controller and include further information about the rights that individuals have and how to exercise them below.
Access to Personal DataYou have a right to access your personal data (“data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
To make a request, you need to put the request in writing at the address provided above. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
If we do hold information about you, you can ask us to correct any mistakes by contacting us.
Amendment of Personal DataTo update personal data submitted to us, you may email us at info@redleafbiologics.com or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which you registered.
When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make corrections (where appropriate) based on your updated information.
Withdrawal of ConsentWhere we process personal data based on consent, individuals have a right to withdraw consent at any time. We do not generally process personal data based on consent (as we can usually rely on another legal basis). To withdraw consent to our processing of your personal data please email us at info@redleafbiologics.com or, to stop receiving an email from our marketing list, please click on the unsubscribe link in the relevant email received from us.
Object to ProcessingYou may object to our processing of your personal data where we are relying upon a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Transfer RequestsYou may request the transfer of your personal data to you or a third party. We will provide you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Request ErasureYou may request the erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continuing to process it.
Request Restriction on ProcessingYou may request the restriction of processing of your personal data by us. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (i) if you want us to establish the personal data’s accuracy; (ii) where our use of the personal data is unlawful but you do not want us to erase it; (iii) where you need us to hold the personal data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (iv) you have objected to our use of your personal data but we need to verify whether we have overriding legitimate interest grounds to use it.
ComplaintsWe hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to info@redleafbiologics.com. We will look into and respond to any complaints we receive.
You also have the right to lodge a complaint with the supervisory authority in your country of residence, place of work or the country in which an alleged infringement of data protection law has occurred within the EU. We would, however, appreciate the chance to deal with your concerns before you approach the appropriate regulator. For further information on your rights and how to complain to your local data protection regulator, please contact us or refer to the local data protection regulator’s website.
Our Privacy Policy was drafted with clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address above.

Part 6. Updating This Policy

StatusWe recognize that transparency is an ongoing responsibility so we will keep our Privacy Policy under regular review. By visiting our Services and using our services your personal data will be processed in accordance with the then-current version of this Policy.
Our Privacy Policy was last updated on March 3, 2022.

Terms & Conditions

1. Introduction and AcceptanceThese terms of use are entered into by and between you and RedLeaf Biologics, Inc. “RedLeaf” (and “we” or “us”) refers to RedLeaf, a Delaware C-corporation, together with our affiliates, service providers, managers, contractors, directors, officers, employees and agents. The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of our website, “www.redleafbiologics.com,” and any other current or future website, software or application owned or managed by us (individually, collectively and in any combination referred to as the “Services”) and the information, services and content provided by us, our affiliates or other third parties through the Services, including any content, functionality and services offered on or through the Services.Please read these Terms of Use carefully before you start to use the Services. By using the Services, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at [INSERT LINK TO PRIVACY POLICY]. Our Privacy Policy is incorporated herein by reference. If you do not want to agree to these Terms of Use or Privacy Policy, you must not access or use the Services.You agree that these Terms of Use are supported by good and valuable consideration, the receipt and sufficiency of which you acknowledge. Such consideration includes, but is not limited to, your use of the Services. Our Services are offered and available to users who are 18 years of age or older. By using our Services, you represent and warrant that you meet the foregoing eligibility requirement. If you do not meet this requirement, you must not access or use the Services.

2. Changes to the Terms of UseWe may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. 

3. Accessing the Services and Account SecurityUpon payment of any applicable fees, RedLeaf grants you a limited, non-exclusive, non-transferable, non-sublicensable license to (1) access and view the Services, (2) access and use the software and mobile applications provided by or through the Services, and (3) use the software that is embedded in the services offered by or through the Services as authorized in these Terms.Use of the Services or some of the resources and services it offers requires that you create an account by providing us with a valid email address and password. You are responsible for all activity that occurs in association with your account. You are responsible for maintaining the confidentiality of your account credentials, and any damages caused by your failure to do so. It is your responsibility to select whether you choose to have your account listed publicly or remain private.We provide services for educational, entertainment and promotional purposes only. You may not rely on any information and opinions expressed through any of our services for any other purpose. In all instances, it is your responsibility to evaluate the accuracy, timeliness, completeness, or usefulness of the services. Under no circumstances will we be liable for any loss or damage caused by your reliance on the services.In some instances, the services will include content posted by a third-party or will represent the opinions and judgments of a third-party. We do not endorse, warrant, and are not responsible for the accuracy, timeliness, completeness, or reliability of any opinion, advice, or statement made through the services by anyone other than authorized employees of RedLeaf or authorized spokespersons of RedLeaf acting in their official capacity.We reserve the right to withdraw or modify our Services, and any service or material we provide on the Services, in our sole discretion and without notice. We will not be liable if, for any reason, all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or the entire Services, to users, including registered users.You are responsible for:• Making all arrangements necessary for you to have access to the Services; and• Ensuring that all persons who access the Services through your internet connection are aware of these Terms of Use and comply with them.To access the Services or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide on the Services is correct, current and complete. You agree that all information you provide to register with our Services or otherwise, including but not limited to through the use of any interactive features on the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to our Services or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

4. Intellectual Property RightsThe Services and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by RedLeaf, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.These Terms of Use permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Services, except as follows:• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;• You may store files that are automatically cached by your Web browser for display enhancement purposes;• You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication or distribution;• If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications; and• If we provide social media features with certain content, you may take such actions as are enabled by such features.You must not:• Modify copies of any materials from the Services;• Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; or• Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Services.You must not access or use for any commercial purposes any part of the Services or any services or materials available through the Services. If you wish to make any use of material on the Services other than that set out in this section, please address your request to: privacy@asphaltinstitute.org. If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Services in breach of the Terms of Use, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by RedLeaf. Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

5. Trademarks
All trademarks, service marks, trade dress, product and service names, logos, tag lines, designs and slogans displayed on the Services are the sole and exclusive property of RedLeaf (or its affiliates, licensors, contractors and their respective managers) or third parties. You must not use such marks without the prior written permission of the respective party.

6. Prohibited Uses
You may use the Services only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Services:• In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries);• For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise;• To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards set out in Section 9 of these Terms of Use;• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation;• To impersonate or attempt to impersonate RedLeaf, a RedLeaf employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing); or• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm RedLeaf or users of the Services or expose them to liability.Additionally, you agree not to:• Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services;• Use any robot, spider or other automatic device, process or means to access the Services for any purpose, including monitoring or copying any of the material on the Services;• Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent;• Use any device, software or routine that interferes with the proper working of the Services;• Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;• Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer or database connected to the Services;• Attack the Services via a denial-of-service attack or a distributed denial-of-service attack; or• Otherwise attempt to interfere with the proper working of the Services.

7. User Contributions
The Services may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Services.All User Contributions must comply with the Content Standards set out in Section 9 of these Terms of Use.Any User Contribution you post to the Services will be considered non-confidential and non-proprietary. By providing any User Contribution on the Services, you grant us and our affiliates and service providers, and each of their and our respective managers, licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose. You represent and warrant that: • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective managers, licensees, contractors, successors and assigns; and• All of your User Contributions do and will comply with these Terms of Use. You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not RedLeaf, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness. We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Services.
 
8. Monitoring and Enforcement; Termination
We have the right to:• Remove or refuse to post any User Contributions for any or no reason in our sole discretion;• Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public or could create liability for RedLeaf;• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy;• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services; and• Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms of Use.Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE, RELEASE AND HOLD HARMLESS RedLeaf AND ITS AFFILIATES, MANAGERS, AFFILIATES’ MANAGERS, LICENSEES, CONTRACTORS AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.However, we do not undertake to review material before it is posted on the Services and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. 

9. Content Standards
These content standards (the “Content Standards”) apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:• Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable;• Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;• Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person;• Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use or Privacy Policy;• Be likely to deceive any person;• Promote any illegal activity, or advocate, promote or assist any unlawful act;• Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person;• Impersonate any person, or misrepresent your identity or affiliation with any person or organization;• Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising; or• Give the impression that they emanate from or are endorsed by us or any other person or entity if this is not the case.

10. Notice of Copyright Infringement
We respect other’s intellectual property and proprietary rights. It is the policy of RedLeaf to terminate the user accounts of repeat infringers. In accordance with the Digital Millennium Copyright Act, we have designated a Copyright Agent to receive notice of claims of alleged copyright infringement on the Services. If you believe that your copyrighted material has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the Services or on sites linked to or from the Services, please send our Designated Agent a notice containing the following elements:• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work(s) that is/are alleged to have been infringed;• A description of the copyrighted work(s) that you claim is/are infringing and the location where the original or an authorized copy of the copyrighted work(s) exists/exist (for example, the URL of the Services where the copyrighted work(s) is/are lawfully published; the name, edition and page(s) of a book, etc.);• A description of where the material that you claim is/are infringing is/are located on the Services, including the URL, so that we can locate the material;• Your address, telephone number and email address;• A statement that you have a good faith belief that the use of the material identified in the notice is not authorized by the copyright owner, its agent, or applicable law; and• A statement by you, under penalty of perjury, that the above information is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.Send the notice containing the above information to the following Designated Agent:• Name of Designated Agent: Jordan Wood, CEO• Mailing Address: 145 Graham Avenue Lexington, KY 40506 USA• U.S. Telephone number: +1 (205) 910-0641• E-mail Address: Jordan@redleafbiologics.com 

11. Reliance on Information Posted
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.Our Services may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by RedLeaf, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of RedLeaf. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

12. Changes to the Services
We may update the content on our Services from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Services may be out of date at any given time, and we are under no obligation to update such material. 

13. Information About You and Your Visits to the Services
All information we collect on our Services is subject to our Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy. 

14. Other Terms and Conditions
Additional terms and conditions may also apply to specific portions, services or features of the Services. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use, including our Privacy Policy.

15. Linking to the Services and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express prior written consent. Our Services may provide certain social media features that enable you to:• Link from your own or certain third-party websites to certain content on our Services;• Send e-mails or other communications with certain content, or links to certain content, on our Services; and• Cause limited portions of content on our Services to be displayed or appear to be displayed on your own or certain third-party websites.You may use these features solely as they are provided by us, solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:• Establish a link from any website that is not owned by you;• Cause the Services or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site;• Link to any part of the Services other than the homepage; or• Otherwise take any action with respect to the materials on our Services that is inconsistent with any other provision of these Terms of Use.The Services from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in Section 9 of these Terms of Use.You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.We may disable all or any social media features and any links at any time without notice in our discretion.
 
16. Links from the Services
If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to our Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

17. Geographic Restrictions
The owner of the Services is based in the Commonwealth of Kentucky in the United States. We make no claims that the Services or any of its content is accessible or appropriate outside of the United States or Canada. Access to the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States or Canada, you do so on your own initiative and are responsible for compliance with local laws.

18. Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER RedLeaf NOR ANY PERSON ASSOCIATED WITH RedLeaf MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER RedLeaf NOR ANYONE ASSOCIATED WITH RedLeaf REPRESENTS OR WARRANTS THAT THE SERVICES, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. RedLeaf HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

19. Limitation on Liability
IN NO EVENT WILL RedLeaf, ITS AFFILIATES OR THEIR MANAGERS, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

20. Indemnification
You agree to defend, indemnify and hold harmless RedLeaf, its affiliates, managers, licensors, contractors and service providers, and its and their respective managers, officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Services, including, but not limited to, your User Contributions, any use of the Services’ content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Services.

21. Governing Law and Jurisdiction
All matters relating to the Services and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Commonwealth of Kentucky USA without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Kentucky USA or any other jurisdiction).Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the Commonwealth of Kentucky USA in each case located in the City of Lexington and County of Fayette, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

22. Arbitration
At our sole discretion, we may require you to submit any disputes arising from the use of these Terms of Use or the Services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance or termination, to final and binding arbitration before a single arbitrator in accordance with the then current International Institute for Conflict Prevention & Resolution Rules for Non-Administered Arbitration.  The arbitration shall be governed by the U.S. Federal Arbitration Act, 9 U.S.C. §§ 1-16, and conducted in Lexington, Kentucky, USA, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.  Either party may seek any interim or preliminary relief from a court of competent jurisdiction in Lexington, Kentucky, USA to protect the rights or property of such party pending the completion of arbitration.

23. Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

24. Waiver and Severability
No waiver of by RedLeaf of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of RedLeaf to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect. 

25. Entire Agreement
The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and RedLeaf with respect to the Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Services. 

26. Your Comments and Concerns
All notices of copyright infringement claims should be sent to the copyright agent designated in Section 10 in the manner and by the means set forth therein.All other feedback, comments, requests for technical support and other communications relating to the Services should be directed to: privacy@asphaltinstitute.org.

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Privacy Policy

Last updated 11 Jan 2022

RedLeaf Biologics is committed to protecting your personal data and your right to privacy. Our Privacy Policy describes the collection and processing of personal data by us as well as an overview of the rights which you have in relation to your personal data. It applies to information which you may provide directly to us or through third parties.

Our policy is to be as transparent as possible about how and why we process your personal data. However, should you have any questions please contact us at either info@redleafbiologics.com or by writing to us at RedLeaf Biologics, Inc. 145 Graham Graham Ave., Lexington, Kentucky, 40506, USA.

Our Privacy Policy is set out in the following sections:
Part 1 – Who We Are
Part 2 – Information We May Collect and How We Use It
Part 3 – How We Keep Your Personal Data Secure
Part 4 – Deleting Your Personal Data
Part 5 – Your Rights
Part 6 – Updating This Policy

Part 1. Who We Are
“RedLeaf” (and “we”, “us”, or “our”) refers to RedLeaf Biologics Inc., a Delaware C-Corporation located at 145 Graham Avenue Lexington, KY 40506 United States of America.

Our Privacy Policy applies to our website, “www.redleafbiologics.com”, and any other current or future website, software or application owned or managed by us (individually, collectively and in any combination referred to as the “Services”).

Contact us
Should you have any questions please contact us at either info@redleafbiologics.com or by writing to us at 145 Graham Avenue Lexington, KY 40506, USA

Part 2. Information We May Collect and How We Use It

Collecting Your Personal Data
We use different methods for collecting your personal data including:
Direct interactions. We collect information from you when you register on our Services, place an order, subscribe to our newsletter or magazine, respond to a survey or marketing communication, fill out a form or enter information on our Services;
Automated technologies. As you interact with our Services, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. This activity is carried out in accordance with our set out in Part 2 Section 10 of this Privacy Policy; and
Third party or publicly available sources. We may receive personal data about you from various third parties and public sources (such as LinkedIn).
How We Use Your Personal Data
Personal data, or personally identifiable information, means any information where an individual can be identified (or is identifiable). We will only use your personal data when applicable law allows us to do so.

Most commonly, we will use your personal data for either: (i) the performance of a contract we are about to enter or have entered into with you; (ii) for our legitimate interests (or those of a third party) provided always that your interests do not override our interests (please notify us if you believe we have not assessed this correctly in relation to your own personal data); (iii) where we need to comply with a legal or regulatory obligation; or (iv) where you have consented to our collection and use.

We may use the information we collect from you in the following ways:

To personalize the experience of users of our Services and to allow us to deliver the type of content and product offerings in which you are most interested;

To improve our Services in order to better serve you;

To allow us to better service you in responding to your customer service requests;

To administer a contest, promotion, survey or other site feature;

To quickly process your transactions;

To ask for ratings and reviews of services or products; and

To follow up with you after correspondence from you (live chat, email or phone inquiries).

Set out below are the principal categories of occasions where we may collect and process personal data. Please note that these categories are for ease of reference and you may fall into one or more such categories.

Customers
Purpose for which we collect personal data
Type of personal data collected
To register you as a new customer
• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)
• Financial data (billing information (to the extent it relates to a personal account) and credit card (to the extent personal credit cards are used))
To administer new users
• Contact details (to the extent provided – name, location, email address, home address, business address, birthdate, age, and names, ages, and birthdates of family members of each user)
General account management, including:• provision of services to you;
• managing payments, fees and charges;
• collection and recovery of money owed to us;
• notifying you of changes to our services, terms or other important announcements; and
• service updates.
• Call detail records (name of users (if provided), time, date and duration of call, project name (if any))
• Call recordings (if so requested and approved)
• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)
• Contact details (to the extent provided – name, location, email address, home address, business address, birthdate, age, and names, ages, and birthdates of family members of each user)
• User profiles
Troubleshooting / customer support
• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)
• Contact details (to the extent provided – name, location, email address, home address, business address, birthdate, age, and names, ages, and birthdates of family members of each user)
• In limited instances we may be required to ‘ping’ an account to monitor and act against fraudulent use
• Technical data such as IP address, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform and other technology on the devises which you use to access our services  
Users of www.redleafbiologics.com

Purpose for which we collect personal data
Type of personal data collected
To grant access to www. redleafbiologics.com
• Contact details (to the extent provided – name and phone number; user name; password)
• Call recordings (if so requested and approved)
Collation of feedback
• Contact details (to the extent provided)  
Prospective Customers and Website Users

Purpose for which we collect personal data
Type of personal data collected
‘Tell a Friend’ (or similar)
• Contact details (name, title/position, email address, phone number and address)
‘Request a Trial’ (or similar)
• Contact details (name, title/position, email address, phone number and address)
Providing access to our Services
• Cookies (as per our set out in Part 2 Section 10 of this Policy)
Prospecting and marketing (providing information about our services)
• Contact details (name, title/position, email address, phone number and address)
Operation of prizes or competition
• As set out in the specific terms and condition, however, will require contact details (name, title/position, email address, phone number and address)
Visitors to Our Offices or to Our Conferences and Events

Purpose for which we collect personal data
Type of personal data collected
Monitoring attendance at our offices
• Contact details (name, email address and person visiting)
• CCTV (where applicable)
Monitoring attendance at conferences and events
• Contact details (name, title/position, email address, phone number and address)
Suppliers

Purpose for which we collect personal data
Type of personal data collected
Receipt of services
• Contact details (to the extent provided – name, title/position, email address, phone number, home address, and business address for each customer)
• Financial data (corporate billing information – to the extent it relates to a personal
account)
Others Who Get in Touch With Us

Purpose for which we collect personal data
Type of personal data collected
Responding to communication
• Contact details (to the extent provided – such as name, email address, phone number and address)
• Such other information you wish to provideUnsubscribing
Where we are processing your personal data based on consent or pursuant to our legitimate interests (and where you feel your interests should override ours), you have the right to withdraw such consent or object to our use of legitimate interests as a ground for processing your personal data at any time or notify us. To do so, simply: (i) opt out or unsubscribe (using our preference center or the unsubscribe link to emails); (ii) notify your RedLeaf point of contact; or (iii) contact us at info@redleafbiologics.com. Please allow us a short time to process such requests.
In some instances, where we collect personal data by law or pursuant to the terms of a contract we have with you if you fail to provide such data when requested we may not be able to fully perform our contract with you. In such an instance we will endeavor to let you know the consequence.
Sensitive Personal Data
Please note that we will not actively collect any ‘sensitive personal data’ or special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data), except for medical information voluntarily provided by you for emergency situations.

Our Services are not intended for children and we do not require submitting data relating to children. However, in some instances we may collect the names, ages, or birthdates of your spouse and children that you voluntarily provide, but we will not contact them without your consent.

As a user of our services, you may choose to transmit sensitive personal data or data relating to children over our service. If you do so, you: (i) must have appropriate authority to do so; (ii) acknowledge that we do not monitor or review consent transmitted over our services; and (iii) acknowledge that such personal data will be treated in accordance with this privacy policy.

Keeping Your Personal Data Up-To-Date
It is important that the personal data that we hold on you is kept accurate and up to date. Therefore, please keep us informed if your personal data changes during your relationship with us.

Sharing Your Personal Data
We will only share personal data with others when we are legally permitted to do so. When we share personal data with others, we put contractual arrangements and security mechanisms in place to protect the personal data and to comply with our data protection, confidentiality and security standards.

We have members and customers globally. As a result, personal data may be transferred outside the countries where our members and customers are located. This includes to countries outside the European Economic Union (“EEA”) and to countries that do not have laws that provide specific protection for personal data. We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EEA are done lawfully. Where we transfer personal data outside of the EEA to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the requirements for the transfer of personal data outside the EEA, such as the European Commission approved Standard Contractual Clauses.

Specifically, personal data held by us may be transferred to:

Other RedLeaf Entities. We may share personal data with other RedLeaf entities where necessary for administrative purposes and to provide our services (and customer support) to our customers.

Third party organizations that provide applications/functionality, data processing or IT services to us. We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example, providers of information technology, cloud-based software-as-a-service providers, website hosting and management, data analysis, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centers around the world, and personal data may be stored in any one of them.

Third party organizations that otherwise assist us in providing goods, services or information. For example credit agencies, our share registrars, recruiters or such other ancillary service provider or service providers to which we may resell certain services (such as operator assisted event calls).

Auditors and other professional advisers. Such as our accountants, lawyers, brokers and such other professional service providers.

Law enforcement or other government and regulatory agencies. Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights. We will only fulfill requests for personal data where we are permitted to do so in accordance with applicable law or regulation.

Third Party Links
Our Services may contain links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements.

Do Not Track Signals and Third-Party Behavioral Tracking
We honor “do not track” signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We do not allow third-party behavioral tracking.

California Privacy Notice
According to CalOPPA we agree to the following:

Users can visit our site anonymously.

Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the website footer.

Users will be notified of any privacy policy changes:

On our Privacy Policy Page

Users are able to change their personal information:

By emailing us;

By calling us; or

By logging in to their account.

Cookie Policy
We use cookies to:Help remember and process the items in the shopping cart;Understand and save user’s preferences for future visits;Keep track of advertisements; andCompile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.If you disable cookies off or disable cookies in your browser, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone.

Part 3. How We Keep Your Personal Data Secure

Data Security
We take the security of all the personal data we hold very seriously. We adhere to internationally recognized security standards and we have a framework of policies, procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the personal data we hold secure.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Part 4. Deleting Your Personal Data

Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

Our default retention periods for customer records are: (i) call detail records will be retained for approximately 12 months from the date of the call; (ii) call recordings will be available for 60 days then deleted around 90 days thereafter (subject to purge rules and timings); and (iii) basic information about our customers for six years after ceasing being customers (for tax and regulatory reasons).

Deletion
All personal data will be deleted or erased in a secure and confidential manner.

Part 5. Know Your Rights

Your Rights
Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights. Where we decide how and why personal data is processed, we are a data controller and include further information about the rights that individuals have and how to exercise them below.

Access to Personal Data
You have a right to access your personal data (“data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

To make a request, you need to put the request in writing at the address provided above. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by contacting us.

Amendment of Personal Data
To update personal data submitted to us, you may email us at info@redleafbiologics.com or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which you registered.

When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make corrections (where appropriate) based on your updated information.

Withdrawal of Consent
Where we process personal data based on consent, individuals have a right to withdraw consent at any time. We do not generally process personal data based on consent (as we can usually rely on another legal basis). To withdraw consent to our processing of your personal data please email us at info@redleafbiologics.com or, to stop receiving an email from our marketing list, please click on the unsubscribe link in the relevant email received from us.

Object to Processing
You may object to our processing of your personal data where we are relying upon a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Transfer Requests
You may request the transfer of your personal data to you or a third party. We will provide you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Request Erasure
You may request the erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continuing to process it.

Request Restriction on Processing
You may request the restriction of processing of your personal data by us. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (i) if you want us to establish the personal data’s accuracy; (ii) where our use of the personal data is unlawful but you do not want us to erase it; (iii) where you need us to hold the personal data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (iv) you have objected to our use of your personal data but we need to verify whether we have overriding legitimate interest grounds to use it.

Complaints
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to info@redleafbiologics.com. We will look into and respond to any complaints we receive.

You also have the right to lodge a complaint with the supervisory authority in your country of residence, place of work or the country in which an alleged infringement of data protection law has occurred within the EU. We would, however, appreciate the chance to deal with your concerns before you approach the appropriate regulator. For further information on your rights and how to complain to your local data protection regulator, please contact us or refer to the local data protection regulator’s website.

Our Privacy Policy was drafted with clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address above.

Part 6. Updating This Policy

Status
We recognize that transparency is an ongoing responsibility so we will keep our Privacy Policy under regular review. By visiting our Services and using our services your personal data will be processed in accordance with the then-current version of this Policy.

Our Privacy Policy was last updated on March 3, 2022.

Terms & Conditions

Last updated 11 Jan 2022

1. Introduction and Acceptance
These terms of use are entered into by and between you and RedLeaf Biologics, Inc. “RedLeaf” (and “we” or “us”) refers to RedLeaf, a Delaware C-corporation, together with our affiliates, service providers, managers, contractors, directors, officers, employees and agents. The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of our website, “www.redleafbiologics.com,” and any other current or future website, software or application owned or managed by us (individually, collectively and in any combination referred to as the “Services”) and the information, services and content provided by us, our affiliates or other third parties through the Services, including any content, functionality and services offered on or through the Services.
Please read these Terms of Use carefully before you start to use the Services. By using the Services, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at [INSERT LINK TO PRIVACY POLICY]. Our Privacy Policy is incorporated herein by reference. If you do not want to agree to these Terms of Use or Privacy Policy, you must not access or use the Services.
You agree that these Terms of Use are supported by good and valuable consideration, the receipt and sufficiency of which you acknowledge. Such consideration includes, but is not limited to, your use of the Services. 
Our Services are offered and available to users who are 18 years of age or older. By using our Services, you represent and warrant that you meet the foregoing eligibility requirement. If you do not meet this requirement, you must not access or use the Services.

2. Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. 

3. Accessing the Services and Account Security
Upon payment of any applicable fees, RedLeaf grants you a limited, non-exclusive, non-transferable, non-sublicensable license to (1) access and view the Services, (2) access and use the software and mobile applications provided by or through the Services, and (3) use the software that is embedded in the services offered by or through the Services as authorized in these Terms.
Use of the Services or some of the resources and services it offers requires that you create an account by providing us with a valid email address and password. You are responsible for all activity that occurs in association with your account. You are responsible for maintaining the confidentiality of your account credentials, and any damages caused by your failure to do so. It is your responsibility to select whether you choose to have your account listed publicly or remain private.
We provide services for educational, entertainment and promotional purposes only. You may not rely on any information and opinions expressed through any of our services for any other purpose. In all instances, it is your responsibility to evaluate the accuracy, timeliness, completeness, or usefulness of the services. Under no circumstances will we be liable for any loss or damage caused by your reliance on the services.
In some instances, the services will include content posted by a third-party or will represent the opinions and judgments of a third-party. We do not endorse, warrant, and are not responsible for the accuracy, timeliness, completeness, or reliability of any opinion, advice, or statement made through the services by anyone other than authorized employees of RedLeaf or authorized spokespersons of RedLeaf acting in their official capacity.
We reserve the right to withdraw or modify our Services, and any service or material we provide on the Services, in our sole discretion and without notice. We will not be liable if, for any reason, all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or the entire Services, to users, including registered users.
You are responsible for:
• Making all arrangements necessary for you to have access to the Services; and
• Ensuring that all persons who access the Services through your internet connection are aware of these Terms of Use and comply with them.
To access the Services or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide on the Services is correct, current and complete. You agree that all information you provide to register with our Services or otherwise, including but not limited to through the use of any interactive features on the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to our Services or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

4. Intellectual Property Rights
The Services and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by RedLeaf, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Services, except as follows:
• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
• You may store files that are automatically cached by your Web browser for display enhancement purposes;
• You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication or distribution;
• If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications; and
• If we provide social media features with certain content, you may take such actions as are enabled by such features.
You must not:
• Modify copies of any materials from the Services;
• Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; or
• Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Services.
You must not access or use for any commercial purposes any part of the Services or any services or materials available through the Services. 
If you wish to make any use of material on the Services other than that set out in this section, please address your request to: privacy@asphaltinstitute.org. 
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Services in breach of the Terms of Use, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by RedLeaf. Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

5. Trademarks
All trademarks, service marks, trade dress, product and service names, logos, tag lines, designs and slogans displayed on the Services are the sole and exclusive property of RedLeaf (or its affiliates, licensors, contractors and their respective managers) or third parties. You must not use such marks without the prior written permission of the respective party.

6. Prohibited Uses
You may use the Services only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Services:
• In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries);
• For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise;
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards set out in Section 9 of these Terms of Use;
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation;
• To impersonate or attempt to impersonate RedLeaf, a RedLeaf employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing); or
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm RedLeaf or users of the Services or expose them to liability.
Additionally, you agree not to:
• Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services;
• Use any robot, spider or other automatic device, process or means to access the Services for any purpose, including monitoring or copying any of the material on the Services;
• Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent;
• Use any device, software or routine that interferes with the proper working of the Services;
• Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;
• Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer or database connected to the Services;
• Attack the Services via a denial-of-service attack or a distributed denial-of-service attack; or
• Otherwise attempt to interfere with the proper working of the Services.

7. User Contributions
The Services may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Services.
All User Contributions must comply with the Content Standards set out in Section 9 of these Terms of Use.
Any User Contribution you post to the Services will be considered non-confidential and non-proprietary. By providing any User Contribution on the Services, you grant us and our affiliates and service providers, and each of their and our respective managers, licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose. 
You represent and warrant that: 
• You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective managers, licensees, contractors, successors and assigns; and
• All of your User Contributions do and will comply with these Terms of Use. 
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not RedLeaf, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.
 We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Services. 

8. Monitoring and Enforcement; Termination
We have the right to:
• Remove or refuse to post any User Contributions for any or no reason in our sole discretion;
• Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public or could create liability for RedLeaf;
• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy;
• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services; and
• Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms of Use.
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE, RELEASE AND HOLD HARMLESS RedLeaf AND ITS AFFILIATES, MANAGERS, AFFILIATES’ MANAGERS, LICENSEES, CONTRACTORS AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review material before it is posted on the Services and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. 

9. Content Standards
These content standards (the “Content Standards”) apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
• Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable;
• Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person;
• Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use or Privacy Policy;
• Be likely to deceive any person;
• Promote any illegal activity, or advocate, promote or assist any unlawful act;
• Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person;
• Impersonate any person, or misrepresent your identity or affiliation with any person or organization;
• Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising; or
• Give the impression that they emanate from or are endorsed by us or any other person or entity if this is not the case.

10. Notice of Copyright Infringement
We respect other’s intellectual property and proprietary rights. It is the policy of RedLeaf to terminate the user accounts of repeat infringers. In accordance with the Digital Millennium Copyright Act, we have designated a Copyright Agent to receive notice of claims of alleged copyright infringement on the Services. If you believe that your copyrighted material has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the Services or on sites linked to or from the Services, please send our Designated Agent a notice containing the following elements:
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work(s) that is/are alleged to have been infringed;
• A description of the copyrighted work(s) that you claim is/are infringing and the location where the original or an authorized copy of the copyrighted work(s) exists/exist (for example, the URL of the Services where the copyrighted work(s) is/are lawfully published; the name, edition and page(s) of a book, etc.);
• A description of where the material that you claim is/are infringing is/are located on the Services, including the URL, so that we can locate the material;
• Your address, telephone number and email address;
• A statement that you have a good faith belief that the use of the material identified in the notice is not authorized by the copyright owner, its agent, or applicable law; and
• A statement by you, under penalty of perjury, that the above information is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.
Send the notice containing the above information to the following Designated Agent:
• Name of Designated Agent: Jordan Wood, CEO
• Mailing Address: 145 Graham Avenue Lexington, KY 40506 USA
• U.S. Telephone number: +1 (205) 910-0641
• E-mail Address: Jordan@redleafbiologics.com 

11. Reliance on Information Posted
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
Our Services may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by RedLeaf, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of RedLeaf. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

12. Changes to the Services
We may update the content on our Services from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Services may be out of date at any given time, and we are under no obligation to update such material. 

13. Information About You and Your Visits to the Services
All information we collect on our Services is subject to our Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy. 

14. Other Terms and Conditions
Additional terms and conditions may also apply to specific portions, services or features of the Services. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use, including our Privacy Policy.

15. Linking to the Services and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express prior written consent. 
Our Services may provide certain social media features that enable you to:
• Link from your own or certain third-party websites to certain content on our Services;
• Send e-mails or other communications with certain content, or links to certain content, on our Services; and
• Cause limited portions of content on our Services to be displayed or appear to be displayed on your own or certain third-party websites.
You may use these features solely as they are provided by us, solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
• Establish a link from any website that is not owned by you;
• Cause the Services or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site;
• Link to any part of the Services other than the homepage; or
• Otherwise take any action with respect to the materials on our Services that is inconsistent with any other provision of these Terms of Use.
The Services from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in Section 9 of these Terms of Use.
You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
We may disable all or any social media features and any links at any time without notice in our discretion. 

16. Links from the Services
If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to our Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

17. Geographic Restrictions
The owner of the Services is based in the Commonwealth of Kentucky in the United States. We make no claims that the Services or any of its content is accessible or appropriate outside of the United States or Canada. Access to the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States or Canada, you do so on your own initiative and are responsible for compliance with local laws.

18. Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER RedLeaf NOR ANY PERSON ASSOCIATED WITH RedLeaf MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER RedLeaf NOR ANYONE ASSOCIATED WITH RedLeaf REPRESENTS OR WARRANTS THAT THE SERVICES, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. 
RedLeaf HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

19. Limitation on Liability
IN NO EVENT WILL RedLeaf, ITS AFFILIATES OR THEIR MANAGERS, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

20. Indemnification
You agree to defend, indemnify and hold harmless RedLeaf, its affiliates, managers, licensors, contractors and service providers, and its and their respective managers, officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Services, including, but not limited to, your User Contributions, any use of the Services’ content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Services.

21. Governing Law and Jurisdiction
All matters relating to the Services and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Commonwealth of Kentucky USA without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Kentucky USA or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the Commonwealth of Kentucky USA in each case located in the City of Lexington and County of Fayette, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

22. Arbitration
At our sole discretion, we may require you to submit any disputes arising from the use of these Terms of Use or the Services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance or termination, to final and binding arbitration before a single arbitrator in accordance with the then current International Institute for Conflict Prevention & Resolution Rules for Non-Administered Arbitration.  The arbitration shall be governed by the U.S. Federal Arbitration Act, 9 U.S.C. §§ 1-16, and conducted in Lexington, Kentucky, USA, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.  Either party may seek any interim or preliminary relief from a court of competent jurisdiction in Lexington, Kentucky, USA to protect the rights or property of such party pending the completion of arbitration.

23. Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

24. Waiver and Severability
No waiver of by RedLeaf of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of RedLeaf to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect. 

25. Entire Agreement
The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and RedLeaf with respect to the Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Services. 

26. Your Comments and Concerns
All notices of copyright infringement claims should be sent to the copyright agent designated in Section 10 in the manner and by the means set forth therein.
All other feedback, comments, requests for technical support and other communications relating to the Services should be directed to: privacy@asphaltinstitute.org.

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